Policies
SodaBoost Refund Policy: Returns, Refund Timing and Who to Contact
To get a SodaBoost refund, call the BuyGoods order desk at +1 (302) 200-3480 within the 60-day window with your order ID. Then mail the bottles to 222 Broadway, Suite 1901, New York, NY 10038 with your full name, email and order ID, using tracked postage you pay. Refunds post 3-5 business days after the return is credited, then take 5-10 days to reach your card.
Written by the SodaBoost editorial teamUpdated
1. Scope
Who does the SodaBoost refund policy cover?
This policy covers SodaBoost orders placed through the official checkout linked from sodaboostpro.com. It was last checked on October 7, 2026.
Sodaboostpro is the U.S. stocking partner for SodaBoost. Orders, returns and refunds are handled by the BuyGoods order desk, which can see every order made through that checkout. Our website team cannot issue refunds or look up orders.
The terms below follow what the checkout and the sales FAQ show. Where the sales FAQ has a rule we cannot quote word for word, we say so and send you to the order desk. We do not fill gaps with guesses.
2. Eligibility
When can you ask for a SodaBoost refund?
You can ask for a refund within the 60-day satisfaction window shown at checkout. The request must come from the buyer, with the order ID from the confirmation email.
- The order was placed through the official checkout
- You contact the order desk within 60 days
- You have your order ID, or the name and email used at checkout
- You follow the sealed-bottle and restocking rules the desk explains
You do not need to give a reason. "It was not for me" is enough to start the process. For the timeline view of the window, see the SodaBoost 60-day guarantee.
3. Starting a return
How do you start a SodaBoost refund?
Start every refund with a phone call to +1 (302) 200-3480. Do not mail bottles before you speak to the desk.
Call the order desk
Phone +1 (302) 200-3480. You can also write to [email protected], but a call is faster for refunds.
Give your order ID
Read it from the confirmation email. Confirm the name and email on the order.
Ask what applies
Ask how the sealed-bottle and restocking rules affect your order, and confirm the return address.
Keep a record
Note the date, the agent's name and anything they promise. Ask for an email confirming the return.
4. Return mail
Where do you send a SodaBoost return, and what goes in the box?
Mail SodaBoost returns to 222 Broadway, Suite 1901, New York, NY 10038. Put a note inside with your full name, email and order ID so the return can be matched to you.
| Address | 222 Broadway, Suite 1901, New York, NY 10038, USA |
|---|---|
| Note inside | Full name, email, order ID |
| What to send | The bottles from your order, as the desk directs |
| Postage | Paid by you, tracked service |
| Keep | Postage receipt and tracking number |
5. Return shipping
Who pays to ship a SodaBoost return?
The buyer pays return shipping. Use a service with tracking, because the tracking number is your proof that the box arrived.
The original shipping fee is a separate question. If you paid the $9.99 charge on a 2-bottle pack, ask the desk whether it is part of the refund. We do not know the answer, so we do not state one.
Pack bottles so they cannot break or leak. A sturdy box with padding is better than a soft mailer.
6. Refund timing
How long does a SodaBoost refund take?
- Return arrives
The box reaches 222 Broadway and is checked in against your order.
- Return credited
The desk credits the returned bottles to your order.
- 3-5 business days
The refund is issued to your original card.
- 5-10 more days
Your card issuer posts it to your statement.
Try SodaBoost for 60 days1 gummy a day · from $49 a bottle · free U.S. shipping on 3 or 6 bottles
Order now7. Sealed bottles and restocking
Do sealed-bottle and restocking rules apply to SodaBoost refunds?
Yes, the sales FAQ prints sealed-bottle and restocking rules. We have not seen their exact text, so this policy does not quote a figure or a condition.
Call +1 (302) 200-3480 and ask two questions: how opened and sealed bottles are treated, and whether any amount is held back. Ask for the answer by email so you have it in writing.
The answer can change what you send back. Knowing it first avoids a refund that is smaller than you expected.
8. Damaged or wrong items
What if your SodaBoost order arrives damaged or wrong?
Call the order desk with your order ID and describe the problem. Photos of the box, the labels and any broken seals make the claim easier.
- Broken or missing seal under the cap: do not take the gummies
- Crushed or leaking bottles: keep them until the desk says what to do
- Wrong pack size: compare the bottle count with your order email
- Missing package: see the steps on the SodaBoost shipping page
A damaged or wrong delivery is a separate problem from a change of mind. Tell the desk which one it is.
9. Chargebacks
Should you file a chargeback for a SodaBoost order?
Call the order desk first. A refund through the desk is the route this policy describes, and it keeps a clear record tied to your order ID.
You still keep every right you have with your card issuer. If the desk does not respond, or a promised refund has not posted after the stated 3-5 business days plus 5-10 days, contact your card issuer. Give them your order ID, call notes and return tracking number.
Filing a dispute and a return at the same time for the same order can confuse both processes. Pick one path and keep notes.
10. Other sellers
Are SodaBoost orders from other sellers covered?
No. The order desk cannot refund orders it cannot see. Bottles bought on a marketplace, from a reseller or in person are outside this policy.
Contact the seller you paid. Their own return rules apply. Read where to buy SodaBoost for why we cannot confirm third-party listings.
11. Contacts
Who do you contact about a SodaBoost refund?
For anything about a refund, call the BuyGoods order desk at +1 (302) 200-3480. It is the only contact that can see and change your order.
| Contact | Details | Use it for |
|---|---|---|
| Order desk (phone) | +1 (302) 200-3480 | Refunds, returns, tracking, order changes |
| Sales email | [email protected] | Written follow-up on an order |
| Return address | 222 Broadway, Suite 1901, New York, NY 10038, USA | Mailing bottles after you call |
| Website email | [email protected] | Site errors, privacy, press. Cannot see orders |
| Office | 1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA | Mail only; not for returns |
| Label distributor | Instituto Experience, Lakeland, FL 33804 | Printed on the label; orders go to the order desk |
More ways to reach us are on the SodaBoost contact page.
FAQ
SodaBoost refund FAQ
How do I get a refund for SodaBoost?
Call the order desk at +1 (302) 200-3480 within the 60-day window and give your order ID. Then mail the bottles to 222 Broadway, Suite 1901, New York, NY 10038, USA with your full name, email and order ID inside. You pay tracked return postage.
How long does a SodaBoost refund take?
The refund is issued 3-5 business days after your returned bottles are credited. Your card issuer then takes 5-10 days to post it. Keep your return tracking number until the money shows on your statement.
What is the SodaBoost return address?
The return address is 222 Broadway, Suite 1901, New York, NY 10038, USA. Call the order desk before you mail anything, so the return is expected and matched to your order. Include a note with your full name, email and order ID.
Can I get a SodaBoost refund without the order ID?
Try your inbox and spam folder first, because the order ID is in your confirmation email. If you still cannot find it, call +1 (302) 200-3480 and give the name and email used at checkout. The desk may be able to find the order that way.
Can I get a refund on SodaBoost bought on Amazon?
Not from the SodaBoost order desk. It handles only orders placed through the official checkout. If you bought SodaBoost on Amazon or another marketplace, ask that seller about their return rules.
Should I dispute a SodaBoost charge with my bank?
Call the order desk first and keep notes. If the desk does not respond, or a promised refund has not posted after the stated time, contact your card issuer with your order ID and return tracking number.
Is the SodaBoost shipping fee refunded?
We do not know, because no rule on the original shipping fee is published. If you paid the $9.99 charge on a 2-bottle pack, ask the order desk whether it is included. Return postage is always paid by the buyer.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner, not by the manufacturer. We earn money when you buy through our order links.
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Contact
Which SodaBoost contact to use for orders, refunds, privacy or press, and what to have ready before you call.
Read moreU.S. stocking partner for SodaBoost
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