Customer help
Contact SodaBoost: Phone, Email and Returns Address
For orders, tracking, changes and refunds, call the order desk at +1 (302) 200-3480 or email [email protected]. For website errors, privacy requests and press, email [email protected] (Mon-Fri 9:00am-5:00pm ET). The website inbox cannot see orders. Returns go to 222 Broadway, Suite 1901, New York, NY 10038, USA, with your full name, email and order ID inside.
Written by the SodaBoost editorial teamUpdated
Contacts
How do I contact SodaBoost?
Two desks, two jobs. Pick the one that can actually help.
Call the order desk for anything tied to a purchase. Email the website team for anything about the website itself. The cards below list all four contact points.
Orders, tracking and refunds
+1 (302) 200-3480
[email protected]
BuyGoods order desk. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1114 Avenue of the Americas, Suite 1900
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
222 Broadway, Suite 1901
New York, NY 10038
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
The bottle label also prints the distributor: Instituto Experience, Lakeland, FL 33804, +1 (507) 448-8190. For orders placed through this site, use the order desk above.
Sodaboostpro runs this website as the U.S. stocking partner for SodaBoost. We are not the manufacturer. Orders are placed and stored on the secure checkout platform, so its order desk holds your order record. That is why the phone line, not our inbox, handles refunds.
Routing
Which SodaBoost contact handles my question?
Match your need to the right desk in the table. Sending a refund request to the website inbox only adds a delay, because that inbox has no order access.
| Your need | Contact | Have ready |
|---|---|---|
| Order status or tracking | Order desk, +1 (302) 200-3480 | Order ID, email used at checkout |
| Refund or return | Order desk first, then mail to the returns address | Order ID, date of purchase, bottles kept or opened |
| Cancel an order | Order desk, as soon as possible | Order ID, time you ordered |
| Change a shipping address | Order desk, before the order ships | Order ID, old and new address |
| Question about the label | Website team, [email protected] | A photo of the label panel you mean |
| Privacy request | Website team, [email protected] | The email address you wrote to us from |
| Press or media | Website team, [email protected] | Outlet name, deadline, your questions |
| Broken link or typo | Website team, [email protected] | The page address and what looks wrong |
| Is it safe for me? | Your own doctor or pharmacist | The full label and your medicine list |
Label questions are about what is printed. We can explain the panel, but we cannot say whether SodaBoost suits your health.
Before you call
What should I have ready when I contact SodaBoost?
Your order ID matters most. The desk finds your order fastest with it, and a refund claim cannot move without it.
- Order ID from the confirmation email (search your inbox and spam folder for it)
- The email address and full name used at checkout
- The pack you bought: 2, 3 or 6 bottles
- The date you ordered and, for returns, the date it arrived
- How many bottles are still sealed and how many are open
- A pen, so you can write down the name of the person who helped and any return reference
Keep the order email until the 60-day window has closed. It is your proof of purchase, and it holds the tracking link for your parcel.
Hours
When can I reach SodaBoost customer service?
The website team reads email Mon-Fri 9:00am-5:00pm ET. The order desk does not publish its hours on the sales page, so call during U.S. business hours for the best chance of reaching someone.
| Order desk phone | +1 (302) 200-3480. Hours not published; try weekday business hours, Eastern Time. |
|---|---|
| Sales and order email | [email protected]. Hours not published. |
| Website email | [email protected]. Mon-Fri 9:00am-5:00pm ET. No order access. |
| Office and returns | Mail only. No walk-in sales or pickups. |
Messages sent on a weekend or a U.S. holiday wait in the queue until the next working day. If a request is urgent, such as an address change before shipping, the phone works better than email.
Returns
How do I mail a SodaBoost return?
Call first, then mail. The order desk confirms what can come back and tells you about any sealed-bottle or restocking rules before you pay for postage.
Call with your order ID
Ring +1 (302) 200-3480 and ask for return instructions under the 60-day window. Write down any reference they give you.
Pack the bottles
Put a note inside with your full name, email and order ID. Without these, the returns team may not be able to match your parcel.
Ship with tracking
Send it to 222 Broadway, Suite 1901, New York, NY 10038, USA. Buyer pays return shipping. Use a tracked service.
Watch for the refund
Refunds go out 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it.
Full details sit in the SodaBoost refund policy and the 60-day guarantee summary.
Try SodaBoost for 60 days1 gummy a day · from $49 a bottle · free U.S. shipping on 3 or 6 bottles
Order nowHealth questions
Who should I ask about SodaBoost side effects?
Ask your own doctor or pharmacist. Neither the order desk nor the website team can give medical advice, and neither knows your health history or your medicines.
The label says to stop and consult your doctor if any adverse reaction occurs. Bring the bottle to the appointment. Constant tiredness has many possible causes, from thyroid problems to sleep apnea, and deserves a checkup of its own (MedlinePlus, Fatigue).
The SodaBoost side effects page lists the cautions for each of the nine blend ingredients. Print it, or show it on your phone, when you ask about drug interactions.
The bottle
Why does the SodaBoost label show a different phone number?
The label prints the distributor's details: Instituto Experience, Lakeland, FL 33804, +1 (507) 448-8190. That is the company named on the bottle, not the desk that holds orders placed through this website.
For anything about an order bought here, use +1 (302) 200-3480. To check a lot or reference code on your bottle, read how to verify a SodaBoost batch first. The lot and CoA codes the seller lists are reference codes, not lab results.
Stay safe
How can I tell a real SodaBoost contact from a fake one?
Use only the contacts listed above or printed in your order email. Copycat sites sometimes post their own phone numbers to catch refund requests.
Our website team will never ask for your full card number by email. The order desk finds you by order ID, so hang up on any caller who asks for a password or a card PIN. If an email looks wrong, forward it to [email protected] and we will tell you whether it came from us.
How we handle the emails you send us is explained in the SodaBoost privacy policy.
FAQ
SodaBoost contact FAQ
What is the SodaBoost phone number?
You can reach the order desk on +1 (302) 200-3480. It handles orders, tracking, changes and refunds, and it can look up your purchase by order ID. The bottle label prints a separate distributor number, but for orders placed through this website the order desk is the line to call.
How do I cancel my SodaBoost order?
Call +1 (302) 200-3480 as soon as you can and give your order ID. Whether an order can still be stopped depends on whether it has left the warehouse. If it has already shipped, the 60-day window and the return steps on the refund policy page apply instead.
What is the SodaBoost customer service email?
For orders, write to [email protected] and include your order ID in the subject line. For website matters such as privacy, press or a broken link, write to [email protected]. The website inbox cannot see orders, so refund requests sent there get passed back to you.
Where do I send a SodaBoost return?
Mail returns to 222 Broadway, Suite 1901, New York, NY 10038, USA. Put your full name, email and order ID inside the parcel, and use a tracked service, because the buyer pays return shipping. Call the order desk before you post anything so you know which bottles it will accept.
Can I visit the SodaBoost office in New York?
No, the New York office is a mailing address only. There are no walk-in sales, pickups or in-person returns. Orders are placed online through the secure checkout, and order questions go to the phone desk at +1 (302) 200-3480.
How long does it take to get a SodaBoost refund?
Refunds go out 3-5 business days after the returned bottles are credited, then your card issuer takes another 5-10 days to post it. Start the clock by calling the order desk with your order ID before you mail the bottles back.
Can SodaBoost customer service tell me if it is safe with my medicine?
No, they cannot, and you should not rely on any seller for that answer. Ask your doctor or pharmacist and bring the full label. Several blend ingredients, including L-arginine and ashwagandha, have known drug interactions listed on the side effects page.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about SodaBoost
Refund policy
The full SodaBoost return process: eligibility, return address, what to include, refund timing and who to call.
Read more
Shipping
Where SodaBoost ships from, what shipping costs on each pack, how tracking works and what to do about a late parcel.
Read more
Guarantee
How the SodaBoost 60-day window works, how to claim it by phone, and what a money-back guarantee does not promise.
Read moreU.S. stocking partner for SodaBoost
Ready to try SodaBoost?
Pick a pack. One gummy a day, and every pack lasts at least 60 days, the whole satisfaction window.
- Secure checkout
- 60-day satisfaction window
- Ships from the U.S. with tracking